Your privacy matters to w367. This Privacy Policy explains in plain, clear language what personal data w367 collects from Pakistani members, how that data is used, who it is shared with, how long it is retained, and what rights you have over your own information. We encourage you to read it fully before registering your w367 account.
This Privacy Policy ("Policy") describes how w367 ("the Company", "w367", "we", "us", "our") — the operator of the online gaming platform accessible at w367.bid — collects, processes, stores, and protects personal information relating to registered members and visitors to the w367 platform ("you", "your", "the Member").
w367 operates as an internationally licensed gaming platform serving Pakistani players. As part of its licensing obligations and its own commitment to player trust, w367 holds data privacy to the same standard it applies to financial security and game fairness. This Policy is not boilerplate — it reflects the actual practices followed by w367 in handling your data.
By registering an account on w367 or continuing to use the w367 platform, you acknowledge that you have read, understood, and agreed to the data practices described in this Privacy Policy. If you do not agree with any part of this Policy, you should not register an account or use the platform.
This Policy should be read alongside the w367 Terms and Conditions, which together form the complete agreement governing your use of the w367 platform. In the event of any inconsistency between this Policy and the Terms and Conditions on a data privacy matter, this Policy shall prevail.
For the purposes of this Privacy Policy, w367 acts as the data controller in respect of personal data collected through the w367 platform. The data controller is responsible for determining the purposes and means by which personal data is processed.
w367 operates under an international gaming licence and processes personal data in accordance with the data protection requirements embedded in its licensing terms, as well as applicable privacy standards relevant to members based in Pakistan. Enquiries regarding this Policy or the exercise of data rights may be directed to w367's designated data protection contact at:
Data Privacy Contact – w367
Platform: w367.bid
Email: [email protected]
Subject Line: "Privacy / Data Request"
Response Time: Within 30 calendar days of receipt
w367 collects the following categories of personal data from members and prospective members. Not all categories are collected from all users — the specific data collected depends on the stage of the member relationship and the features used.
Note on Sensitive Data: w367 does not intentionally collect sensitive personal data such as health information, religious beliefs, or political opinions. If you voluntarily disclose such information through support communications, it will be treated with the highest level of confidentiality and not used for any profiling purpose.
w367 collects personal data through the following means:
| Collection Method | Data Collected |
|---|---|
| Account Registration Form | Mobile number, username, password, date of birth confirmation |
| KYC Verification Process | CNIC copy, full name, date of birth, identity document images |
| Deposit & Withdrawal Transactions | JazzCash/EasyPaisa account, bank details, transaction amounts and timestamps |
| Platform Interaction | Bet history, game sessions, bonus usage, login timestamps |
| Automatic Technical Collection | IP address, device data, browser type, session logs, cookies |
| Support Communications | Content of live chat, email, or other support interactions |
| Third-Party Verification Services | Identity verification confirmation data from KYC service providers |
w367 uses personal data collected from members for the following purposes:
To create and maintain your w367 account, verify your identity during login, process deposits and withdrawals via JazzCash, EasyPaisa, and other supported payment methods, and provide access to all gaming products available on the w367 platform including cricket betting, live casino, and slot games.
To fulfil w367's obligations under its international gaming licence, including Know Your Customer (KYC) identity verification prior to processing withdrawals, anti-money laundering (AML) screening, and age verification to confirm members meet the minimum age requirement of 21 years. Compliance data may be retained beyond account closure where required by regulatory obligations.
To detect, investigate, and prevent fraudulent activity, account takeovers, multi-account abuse, bonus fraud, money laundering, and other prohibited conduct. Technical and behavioural data — including IP addresses, device fingerprints, and session patterns — is used by w367's security systems to identify and respond to suspicious activity.
To monitor member gambling patterns for indicators of problem gambling behaviour, to apply responsible gaming tools as configured by the member, and to fulfil w367's duty of care obligations under its gaming licence. This may involve reviewing a member's deposit frequency, session duration, and wagering patterns against established responsible gaming indicators.
To send members essential account communications including deposit confirmations, withdrawal notifications, account security alerts, OTP messages, and material changes to platform policies. These communications are service-related and cannot be opted out of while an account remains active.
To send promotional communications about w367 bonuses, new game launches, and platform features, where the member has provided consent to receive such communications during registration or through account settings. Marketing communications can be opted out of at any time by contacting w367 support or through account notification settings.
To analyse aggregated, anonymised usage data to understand platform performance, identify technical issues, improve user experience, and make product development decisions. This analysis does not involve using personally identifiable information for any purpose beyond improving the w367 service.
w367 processes personal data under the following legal bases:
w367 does not sell, rent, or trade personal data to third parties for their own marketing purposes. Personal data is shared with third parties only in the following circumstances:
Transaction data is shared with JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other payment processors as necessary to process deposits and withdrawals. These providers have their own privacy policies and are bound by their own regulatory obligations as licensed Pakistani financial service providers.
Identity document data may be shared with third-party KYC service providers contracted by w367 to perform identity and age verification as required under w367's gaming licence. These providers are bound by data processing agreements with w367 and are prohibited from using member data for any purpose other than the contracted verification service.
Anonymised or pseudonymised session data may be shared with licensed game studios — including Pragmatic Play, Evolution, NetEnt, Play'n GO, and others — as necessary for game technical functionality, RNG certification, and game integrity monitoring. Personal identity data is not shared with game providers.
w367 may disclose personal data to its gaming licensing authority, financial intelligence units, or law enforcement agencies where required to do so by law, by court order, or as necessary to report suspected money laundering, terrorism financing, or other criminal activity. Such disclosures are not voluntary and are made only to the extent legally required.
In the event of a merger, acquisition, sale of assets, or other business transfer involving w367, member personal data may be transferred to the successor entity as part of the business assets. Members will be notified of any such transfer and the privacy protections applicable to their data will be maintained.
As an internationally licensed gaming platform, w367's data infrastructure may involve storage and processing in jurisdictions outside Pakistan. Where personal data is transferred internationally, w367 ensures that appropriate safeguards are in place to protect that data, including contractual obligations on recipient parties consistent with the data protection standards required under w367's gaming licence.
Specifically, identity verification documents and payment data are processed in server environments that are subject to security standards equivalent to or exceeding industry-standard practices for licensed gaming and financial service operators. w367 will not transfer personal data to jurisdictions that do not maintain adequate data protection standards without implementing additional contractual safeguards.
w367 retains personal data for as long as is necessary to fulfil the purposes described in this Policy and to comply with applicable regulatory obligations. The following general retention principles apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | Regulatory obligation under gaming licence AML requirements |
| Transaction Records | 5 years from transaction date | Financial record-keeping and AML compliance |
| KYC Verification Documents | 5 years post-account closure | Regulatory requirement under international gaming licence |
| Gaming & Betting History | Duration of account + 2 years | Dispute resolution and responsible gaming monitoring |
| Technical & Session Logs | 12 months | Security monitoring and fraud investigation |
| Support Communications | 3 years from interaction date | Quality assurance and dispute evidence |
| Self-Exclusion Records | Indefinite | To prevent re-registration by self-excluded individuals |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
w367 implements technical and organisational security measures designed to protect member personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
Notwithstanding these measures, no data security system is impenetrable. In the event of a data security incident that materially affects member personal data, w367 will notify affected members and relevant regulatory authorities in accordance with applicable obligations under its gaming licence.
w367 uses cookies and similar tracking technologies on the w367 platform. Cookies are small data files placed on your device when you access the platform. They serve the following purposes:
Required for the core functioning of the w367 platform — including maintaining your login session, preserving account state between pages, and ensuring secure transaction processing. These cookies cannot be disabled without preventing core platform functionality.
Used to remember your preferences and settings on the w367 platform — such as language settings and responsible gaming tool configurations. These improve your experience but are not essential to platform operation.
Used to collect anonymised data about how members use the w367 platform — including which pages are visited most frequently, how long sessions last, and which features are used. This data is used to improve platform design and performance. Analytical cookies do not identify individual members.
Used to support w367's fraud prevention and account security systems. These may track device fingerprint data to identify suspicious login patterns or detect account takeover attempts.
You may configure your browser to block or delete cookies; however, doing so may impair the functionality of the w367 platform. Your continued use of the platform following your first visit constitutes consent to the use of necessary and functional cookies as described above.
Subject to applicable law and w367's regulatory obligations, members have the following rights with respect to their personal data held by w367. Requests to exercise any of these rights should be submitted to [email protected] with the subject line "Data Rights Request".
⚠ The w367 platform is strictly for individuals aged 21 years and over. w367 does not knowingly collect personal data from individuals under 21 years of age. If you are under 21, you must not register an account or use the w367 platform.
w367 collects date of birth at registration and verifies age through CNIC documentation during KYC. Any account found to belong to a person under 21 years of age will be immediately suspended, and the data associated with that account will be handled in accordance with applicable legal requirements for underage individuals.
If a parent or guardian believes that their child under the age of 21 has registered an account on w367 and provided personal data, they should contact w367 support immediately at [email protected]. w367 will investigate the matter promptly and take appropriate action including account closure and data deletion where legally permissible.
The w367 platform integrates with third-party game providers, payment processors, and verification services as described in this Policy. w367 is not responsible for the privacy practices of third-party providers beyond the contractual data processing agreements it has in place with them.
w367 does not embed third-party advertising networks, social media tracking pixels, or any analytics services that share member behavioural data with external advertising platforms. The data collected on the w367 platform is used solely for the purposes described in this Policy and is not monetised through advertising data sales.
w367 reserves the right to update this Privacy Policy at any time. When changes are made, the revised Policy will be published on the w367 platform with an updated effective date. Where a change is material — for example, a significant change in how personal data is used or shared — w367 will take reasonable steps to notify registered members, such as through a platform notification or communication to the registered mobile number.
Your continued use of the w367 platform after publication of a revised Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any amended terms, you may request account closure in accordance with the Account Termination provisions of the w367 Terms and Conditions.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how w367 has handled your personal data, please contact w367's data privacy team using the details below:
w367 Data Privacy Team
Platform: w367.bid
Email: [email protected]
Subject Line: "Privacy / Data Request" or "Data Complaint"
Response Time: Within 30 calendar days of verified request receipt
w367 will acknowledge all data-related requests within 5 business days and provide a substantive response within 30 calendar days. Where a request cannot be completed within 30 days due to complexity, w367 will notify the member of the extended timeline and reason for the delay.
If you are not satisfied with w367's response to your privacy complaint, you may have the right to escalate your complaint to the relevant data protection authority in the jurisdiction of w367's gaming licence or to the gaming regulatory authority itself.
Six rights available to all w367 members regarding their personal data — request any by emailing [email protected].
You have the right to request a copy of all personal data w367 holds about you — including your account information, transaction history, KYC records, and gaming history. w367 will respond to verified access requests within 30 calendar days.
You have the right to request correction of any inaccurate personal data w367 holds about you. If your contact number, name, or other personal details have changed, contact w367 support to have records updated accordingly.
Subject to regulatory retention obligations, you may request deletion of your personal data held by w367. Note that KYC and transaction data must be retained for a minimum of 5 years post-account closure under w367's licensing requirements — erasure requests for such data cannot be fulfilled within that period.
You may request that w367 restrict the processing of your personal data in certain circumstances — for example, while a data accuracy dispute is being resolved, or where processing is unlawful but you prefer restriction to deletion.
Where w367 processes your data on the basis of consent or contract, you have the right to receive a copy of that data in a structured, machine-readable format and to request its transfer to another service provider where technically feasible.
You may object to w367's processing of your personal data for marketing purposes at any time. You may also withdraw consent given for marketing communications. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
To exercise any of the rights above, contact the w367 data privacy team. Email: [email protected] — Subject: "Data Rights Request". Include your registered mobile number for account identification. Response within 30 calendar days.
You now know exactly how w367 handles your personal data — transparently, securely, and in compliance with international licensing standards. Pakistan's most trusted gaming platform is ready whenever you are. 21+ only. Play responsibly.